Can I Retake the Duolingo English Test for Free?

Can I Retake the Duolingo English Test for Free?
Sydney, Australia. Photo by Caleb / Unsplash

If you come to the end of your exam and see the words, “unfortunately your duolingo english test could not be certified for the following reason”, you may be wondering if there’s an opportunity to retake the Duolingo English Test (DET) for free.

Table of Contents:

  1. Can I Retake the Duolingo English Test for Free?
  2. How Many Times Can I Retake the Duolingo English Test if It Is Not Certified?
  3. How Many Times Can the Duolingo English Test Be Taken in a Month?
  4. Duolingo English Test Support Live Chat

Can I Retake the Duolingo English Test for Free?

Yes, you can take the Duolingo English Test for free. When you purchase a single Duolingo English Test, you receive one credit. You have up to three attempts to use the credit to complete the test. Anytime you begin the test, it counts as an attempt.

If you encounter a technical error that prevents your test from being certified, you may retake the test at no additional cost if you still have attempts remaining on the credit.

How Many Times Can I Retake the Duolingo English Test if It Is Not Certified?

There are many reasons why your test may not have been certified, and different circumstances will result in different courses of action:

If your test is not certified due to a technical error, such as your internet connection cutting off, your test will not be certified. This counts as the first attempt. You will have two more attempts to complete and upload the test on that credit.

If your test is not certified due to an ID error, you do not need to retake the test. You will just need to resubmit a valid ID.

If your result is not certified due to breaking a test rule such as looking away from the screen too often, and you do not receive an email saying your account is blocked, you may retake the test if you still have attempts on your credit.

If you have violated more serious rules such as receiving help or having an impersonator take your exam, your credit will expire and your account may be blocked for a period of time or indefinitely.

For these reasons, it’s important that you are familiar with all the test rules before you start your exam. The video below covers the 5 essential rules you need to follow.

How Many Times Can the Duolingo English Test Be Taken in a Month?

Duolingo’s policy for retaking the test is that you cannot purchase the DET more than three times within a month (30-day period).

Duolingo English Test Support Live Chat

For any further questions you have about retaking the Duolingo English Test, Duolingo offers a Test Support chat in the bottom left hand corner of the screen.

Screenshot Duolingo English Test Support Live Chat
Duolingo English Test Support Live Chat

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